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CAREERS

Employment Opportunities at PING Europe Ltd

PING is a family-owned golf manufacturer, founded in 1959 by Karsten and Louise Solheim. The PING brand is synonymous with innovation, performance, quality and service and has a worldwide reputation for designing and manufacturing industry-leading, custom-fit golf equipment, while also being a highly regarded golf apparel brand.

PING Europe, based in Gainsborough, Lincolnshire, assembles and distributes golf equipment to the UK, Ireland, Europe, Iceland, South Africa and the Middle East. The European headquarters employs over 250 people in a range of different functions, including manufacturing, operations, marketing, sales and finance. The company is also the proprietor of the local golf club, Thonock Park.
 

COVID-19 considerations

We have made extensive changes to our procedures and protocols to ensure that Ping Europe Ltd is a fully compliant Covid-19 venue.
 

Current Employment Opportunities​
  • Engineering Internship

  • Customer Service Representative

  • Apparel Customer Service Representative

Job descriptions for all our current vacancies, including closing dates, are detailed below.

Please note that if we receive high levels of applications for a particular role, the closing date may be brought forward and no further applications will be accepted. Therefore, please submit your application as soon as possible to avoid disappointment.
 


Engineering Internship

PING, Inc has a special programme aimed at students who would like to complete a full year internship, as part of their degree in sports technology, sports engineering, or similar. This one-year programme runs roughly from August 2022 to August 2023, depending on individual circumstances. The programme is usually completed prior to the final year of undergraduate studies.

We are seeking two students who have a combined passion for engineering, science and the game of golf. There are two placements being offered, one based in Loughborough, with the newly created PING Performance Research team, and the other based in the USA, at our HQ in Phoenix, Arizona, USA.
 

High-level responsibilities for the role include:
  • Supporting the new wing of the PING Engineering team in our ongoing quest to research, design, test and manufacture the highest performing golf products in the world

  • Plan and conduct new and innovative tests, as part of designated research projects

  • Work closely with the Analysis and Testing department and the Innovation department, based in Phoenix, Arizona.

 

Essential Qualifications and/or Experience
  • Basic knowledge of scientific and engineering principles

  • Strong data analysis competencies

  • A-Level in Mathematics and/or Physics

  • Excellent written and oral presentation skills

 

Personal Qualities
  • Confident presenter of reports to a variety of audiences

  • Excellent interpersonal and team skills

Please note: this internship is for a full year posting only. Applications will not be accepted for summer or part time internships. The successful applicant for the UK-based position must be able to commute daily to the team’s base in Loughborough, England. The successful applicant for the US-based position must be willing to relocate to Phoenix, Arizona, USA, for the duration of the placement.

Anyone interested in the above position should submit their application in writing to recruit@pingeurope.co.uk by the close date Friday 3rd December 2021, with a CV and covering letter stating why you think you are a suitable candidate for this role.

In this cover letter, please also preference whether you’d like to be considered for the USA role, UK based role, or either role.
 


Customer Service Representative

An exciting opportunity has arisen to join the Customer Services team as a Customer Service Representative. As part of the Customer Services team, this role will provide first class support to our customers, Area Sales Managers and European Offices, including order entry, queries and amendments.

Key Duties and Responsibilities: 

  • Handling incoming sales calls
  • Process orders for all PING products
  • Place and/or change orders, check status of orders, monitor progress of rush orders, track shipments and resolve customer issues
  • Sales support for all domestic sales representatives
  • Process credit/debit memos
  • Be a liaison between European sales offices and Distributors, via phone and email
  • Arrange uplifts for faulty returns or supplier order errors, conveying any relevant information to the customer
  • Process claims for FEDEX and UPS when items are lost/damaged in transit
  • Prepare or review all necessary documents, including advice notes, invoices and packing lists
  • Schedule and make air freight, truck and vessel shipments for assigned accounts
  • Make fitting appointments for the fitting centre and call consumers five days before their fitting
  • Maintain thorough knowledge of PING products, services and the production processes
  • Other duties as assigned

 

Essential Qualifications and/or Experience
  • A proven education record to include a minimum Mathematics and English qualification
  • Computer Literate – use of Word and Excel would be an advantage.

 

Personal Qualities
  • Excellent telephone manner and interpersonal skills
  • Must be confident and possess the ability to work within a team environment but also to be at ease working on their own initiative with minimum interaction from immediate supervisor/manager
  • Must be a self-starter who enjoys problem solving
  • Reliable, conscientious and a team player
  • Detail orientated and with a passion for quality
  • Knowledge of golf would be preferable.

Anyone interested in the above position should submit their application in writing to recruit@pingeurope.co.uk by the close date Monday 13th December 2021, with a CV and covering letter stating why you think you are a suitable candidate for this role.
 


Apparel Customer Service Representative

An exciting opportunity has arisen to join the Apparel Team as a Customer Service Representative, a new role that has been created due to the increased order demand. As part of the Apparel Customer Services team, the role will co-ordinate customisation orders with our customers and suppliers, while also providing first class support to our customers, Area Sales Managers and European offices on order entry, queries and amendments.   

Key Duties and Responsibilities: 

  • Handling incoming sales calls
  • Process orders for apparel and soft goods – this will be a combination of email and telephone orders
  • Support the UK Sales Team and European Offices
  • Liaise with the embroidery house to ensure orders are dispatched on time
  • Work with customers and the embroidery house to set up new artwork/colourways and enter embroidery details to orders
  • Process credit/debit memos as required
  • Process online consumer orders and liaise with consumers on inventory/payment/voucher queries
  • Contact customers to inform them of back orders or delays to their orders
  • Process orders through to the third party warehouse/shipping provider
  • Other duties as assigned

 

Essential Qualifications and/or Experience
  • A proven education record to include a minimum Mathematics and English qualification
  • Computer Literate – use of Word and Excel would be an advantage.

 

Personal Qualities
  • Excellent telephone manner and interpersonal skills
  • Must be confident and possess the ability to work within a team environment but also to be at ease working on their own initiative with minimum interaction from immediate supervisor/manager
  • Must be a self-starter who enjoys problem solving
  • Reliable, conscientious and a team player
  • Detail orientated and with a passion for quality
  • Knowledge of golf would be preferable.

Anyone interested in the above position should submit their application in writing to recruit@pingeurope.co.uk by the close date Monday 13th December 2021, with a CV and covering letter stating why you think you are a suitable candidate for this role.

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